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After Hours Computers Website Privacy Policy
http://www.afterhours.co.uk
Last updated 3/07/2008
We are committed to ensuring visitors privacy whilst viewing our web pages. After Hours Computers complies with the principles of the Data
Protection Act 1998 when dealing with all data received from visitors to the site. This Policy explains the types of data collected and how this information
will be used when accessing www.afterhours.co.uk.
Access Information
We only hold the data necessary to offer services provided on our website. We use the information that we collect from you to process orders and provide
a more personalised web experience. We may also use it to tell you about changes in our services or about special offers we think that you may find valuable.
We do not sell, trade or rent your personal information or exchange mailing lists with others under any circumstances.
Data is only used for the purposes described in our entry on the Data Protection Register. We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files.
We have provided an administration service (your account) where you can review your personal information at any time to ensure it is correct and
current. You will be able to update, correct, change or delete inaccurate details. You may also change your choice of opting in or out of marketing and
promotional activities, although you may continue to receive mailings for a short period while your change is being processed.
After Hours Computers web servers automatically log each visit that they receive. This data contains some information about you;
The Internet address of the computer you are using, the type of browser and operating system you are using and the Internet
address of the web site from which you came from. It also contains some connection information such as the page or service you
are requesting and the date and time of the request.
This information is used for the sole purpose of statistical information gathering and demographics relating to our web sites,
and enables us to determine general visitor patterns and pathways within our pages. This statistical data is then fed back to
improve the services that we provide.
Ordering Online
When you order online we will collect your name, contact, shipping and billing information, transaction and credit card information.
We require that users supply personal information, including name, company, contact telephone number, and e-mail address prior to purchasing products.
Our representatives may contact you, either by e-mail, phone, fax or mail, if you have ordered products from our website as part of
our customer care procedures.
Personal information Submission forms and surveys
After Hours Computers may also collect personal information supplied through the use of web-based forms and surveys. This information will
not be supplied to any third party, and will only be used for subsequent communications, unless indicated by you, the user, at the time of submission.
In submitting your personal information online, you are agreeing that our staff may use your details for the sole purpose of conducting the
business of the company.
Securing your information
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure the information we collect on line. We use encryption when collecting or
transferring sensitive data such as credit card information.
Links to External Websites
Our website contain links to enable you to visit other websites of relevance. When you leave www.afterhours.co.uk, we do not have any control over
those other website and do not take responsibilty for content.
Cookies
Cookies are small pieces of information that a website can put on your hard drive in order for it to remember something about you at a
later time. The information is in the form of a text file, which will only be understood by the web site that initially set the cookie.
Our website uses "cookies" to track use and allow customers to purchase from our website. Please note that these cookies do not contain or
pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or
customers purchasing from our website. Please note that you are free to refuse cookies. However, for purely technical reasons this may
prevent you from purchasing from our website. This is because anonymous cookies are commonly used to keep track of the contents of customers'
shopping baskets or trolleys during the checkout process. This facility ensures that the items added to (or removed from) your basket are
accurately stated when you go to pay. For more information about cookies visit www.aboutcookies.org.
Email
If you contact After Hours Computers by email, we keep a record of that correspondence for the purpose of conducting company business.
We do not add any email addresses of those who communicate with us through email to any mailing lists, nor do we pass this to any third party.
We regularly email website news and information updates to those customers who have specifically subscribed to our email service. All subscription
emails sent by us contain clear information on how to unsubscribe from our email service.
We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us.
All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how unsubscribe from our email service
and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with "Unsubscribe"
as the email subject heading.
In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to
email addresses. For administrative reasons email subscription data may be passed to and stored securely with third party service providers located outside the
EEA (European Economic Area).
Incorrect Information
If you believe that any information we are holding on you is incorrect or incomplete, please write or e-mail us as soon as possible to the above address.
We will correct any information which was found to be incorrect promptly.
If you have any questions relating to our Privacy Policy please email us at cs@afterhours.co.uk
© After Hours Computers / http://www.afterhours.co.uk. All Rights Reserved. Version 1.2
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